As communication takes place more and more in the digital space, mastering the nuances of email communication is pivotal for conflict management, fostering effective collaboration and reducing workplace conflicts. In a recent SHRM article featuring insights from Rich Birke, the architect of JAMS Pathways, Mr. Birke provides some strategies for navigating potential pitfalls in email exchanges.
“Be aware of your own email communication style, perhaps by asking others for feedback and having a conversation about differences.”
Birke emphasizes the significance of understanding and respecting diverse communication styles to mitigate workplace conflict and enhance interpersonal relations.
For further insights, explore the full article here.